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  • Q Can a refrigerated proofer be used for other purposes?

    A
    While the primary function of a refrigerated proofer is to proof dough, some models may offer versatile temperature and humidity settings that can be adapted for other uses, such as controlling the fermentation of certain fermented foods or even for cold storage of certain ingredients. However, it's essential to check the manufacturer's specifications and guidelines before using the proofer for any purpose other than dough proofing.
  • Q How do I clean and maintain a refrigerated proofer?

    A
    Regular maintenance is essential to keep your refrigerated proofer in good working condition. Follow the manufacturer's guidelines for cleaning and sanitizing the unit. Typically, you'll need to remove racks and shelves and clean them separately. Wipe down the interior and exterior surfaces with a mild detergent and warm water. Regularly check and clean the evaporator and condenser coils, as well as the drainage system, to prevent clogs and ensure efficient operation.
  • Q Can I use a regular refrigerator for proofing dough?

    A
    While a regular refrigerator can slow down the fermentation process to some extent, it may not provide the ideal conditions required for optimal proofing. Regular refrigerators are designed for general storage and lack the precise temperature and humidity control needed for dough proofing. It's recommended to use a specialized refrigerated proofer for the best results.
     
  • Q What are the benefits of using a refrigerated proofer?

    A
    Using a refrigerated proofer offers several benefits for bakers and foodservice establishments:
    - Extended dough storage: Dough can be stored for longer periods, allowing for better production scheduling and reduced waste.
    - Improved flavor and texture: Slower fermentation enhances the flavor and texture of the final baked products.
    - Consistency: Controlled proofing conditions ensure consistent results every time.
    - Increased flexibility: Bakers can prepare dough in advance and proof it when needed, even during off-hours.
  • Q How does a refrigerated proofer work?

    A
    Refrigerated proofers work by providing a controlled environment for the fermentation of yeast-based dough. The unit maintains a cool temperature, typically between 0 to 4 degrees Celsius (32 to 39 degrees Fahrenheit), to slow down the yeast activity, preventing the dough from over-proofing. Additionally, it often has a humidity control feature to maintain the desired level of moisture in the proofing chamber.
  • Q What is a refrigerated proofer?

    A
    A refrigerated proofer, also known as a retarder proofer or retarder cabinet, is a specialized piece of equipment used in bakeries and foodservice establishments. It combines refrigeration and humidity control to slow down the fermentation process of dough, allowing bakers to store and proof their dough at controlled temperatures and humidity levels.
  • Q How long does it take for a deck oven to preheat?

    A
    The preheating time for a deck oven can vary depending on the model, size, and heating method. Generally, it takes anywhere from 30 minutes to an hour for the oven to reach the desired baking temperature.
  • Q Can I install a deck oven in a small bakery or kitchen?

    A
    Yes, deck ovens come in various sizes, and some are specifically designed for smaller bakeries or kitchens. There are countertop models available that can fit in limited spaces while still providing the benefits of a deck oven.
  • Q Are deck ovens energy efficient?

    A
    Compared to some other types of commercial ovens, deck ovens can be considered relatively energy efficient. They rely on radiant heat, which helps retain heat and use it efficiently. However, energy efficiency can vary depending on the oven's insulation, size, and heating method (gas or electric).
  • Q How do you clean a deck oven?

    A
    Cleaning a deck oven requires regular maintenance to ensure optimal performance. Decks can be cleaned using a brush or scraper to remove debris and excess flour. Some ovens also have removable decks, making cleaning more accessible. It's essential to follow the manufacturer's cleaning instructions to avoid damaging the oven.
  • Q Can you use a deck oven for baking anything other than bread and pizza?

    A
    Yes, deck ovens are versatile and can be used to bake various items, including cakes, cookies, pastries, and other confectionery products. Their even heat distribution and precise temperature control make them suitable for a wide range of baked goods.
  • Q How many decks does a typical deck oven have?

    A
    Deck ovens come in various sizes and configurations, ranging from single-deck models to ovens with multiple decks (usually two to six decks). The number of decks depends on the oven's capacity and the bakery's requirements.
  • Q What are the advantages of using a deck oven?

    A

    Some advantages of using a deck oven include:

    - Even heat distribution, resulting in consistent baking.
    - Retention of moisture, leading to excellent crust formation.
    - Ability to bake multiple items simultaneously on different decks.
    - Suitable for various types of baked goods.

  • Q How does a deck oven work?

    A
    Deck ovens work by using radiant heat from the hot decks to bake the food. The decks are heated either by gas or electric elements, and the heat is transferred directly to the food items placed on the decks. This indirect heat method helps create a crispy and evenly baked product.
  • Q What is a deck oven?

    A
    A deck oven is a type of commercial baking oven that consists of one or multiple flat baking surfaces, typically made of stone or ceramic, known as "decks." These decks provide even heat distribution and retention, making them ideal for baking bread, pizzas, pastries, and other baked goods.
  • Q We are a large company, and my order quantity is very large. Please give me the best price

    A
    Thank you very much for your trust in our brand. In order to better cooperate, please provide us with the company's information. The two sides will make a back tone, which will help to provide you with the best price.
  • Q How long is your delivery date?

    A
    The delivery date is determined by the voltage, product and order quantity as well as the order and payment speed
  • Q Do you provide door-to-door installation service?

    A
    At present, we do not have door-to-door installation service, because the whole machine is shipped away. The installation is very simple. Your local water electrician can solve it. We will provide you with some installation videos. If you encounter any problems, we will help you at the first time.
  • Q What is your minimum order quantity?

    A
    Our minimum order quantity is 1 set
  • Q Now the oven adopts an intelligent control system, which is convenient for users to operate. Do you have one?

    A
    At present, we mainly promote the PCB key mode, which has the advantage that it is not easy to break. We also have the intelligent control system, but to be honest, it is not as stable as the traditional key mode.
  • Q How can you guarantee my rights and interests if I cooperate with you?

    A
    We are a regular registered company. If we want to ensure the rights and interests of both parties, we can sign a distributor agreement.
  • Q What is the best price you can give me?

    A
    The best price is determined according to the order quantity and order frequency. Please tell us your approximate order quantity, and we will make a quotation for you at the first time
  • Q I have bought many products in China, but they all break down when I use them. How do you do this?

    A
    Our tenet is one-time order and lifelong service. If you have any problems at any time, please contact us at the first time. Our sales staff will feed back and help you solve the problems at the first time. This is also the reason why our brand can be built for 30 years
  • Q How do you control the quality?

    A
    Quality first, we have attached great importance to it from the production of a small part of the machine to the completion of the whole machine. Each product will be fully assembled and carefully tested before shipment. We have also passed and obtained relevant CE and FCC certificates
  • Q Where can we buy product accessories?

    A
    Our company provides product accessories, you can order at any time
     
  • Q How does the goods arrive here and how much is the freight?

    A
    Generally, we go by sea. You only need to tell us the name of the nearest port, and we will consult the shipping company to give you a quotation
  • Q How about your customer service

    A
    If you have any questions, we will reply to you as soon as we see them
  • Q Do I have a discount on your products?

    A
    We all know that quality determines price, but our regular customers have certain discounts
  • Q What is your payment method?

    A
    T/t, 30% prepaid, the remaining 70% settled before delivery
  • Q What is your packing like? Will the machine be damaged during transportation?

    A
    Our products are transported by the whole machine. The foam wrapped inside and the whole wooden board wrapped outside will not cause any damage to the products.
  • Q Can you give me a free tester? Because we have a strong local commitment to the brand. I am very persuasive in this regard. If you give me one free, I can help you open the local market.

    A
    First of all, thank you very much for your recognition of our product, but I'm sorry that we can't provide a free tester at present. You should believe that if I can provide you a free tester, it means that this product must not meet its real value.
  • Q Is your oven equipped with a baking pan?

    A
    I'm sorry that our oven is not equipped with a baking pan.
  • Q I think your oven has other colors. Can you choose any color freely?

    A
    Our ovens can be customized in color, but the customized color needs to be charged a little. Please consult the sales department for details
  • Q Can you bring our logo on your oven? Do you need additional money?

    A
    You can customize the logo. To customize the logo, you need to send it to us to see the specific style of your logo. For details, you can consult the sales department
  • Q Do you support OEM?

    A
    Yes, we can produce ovens according to your requirements
  • Q Why is your product much more expensive than other brands made in China?

    A
    The current situation is very transparent. Products with high quality and low price cannot exist at the same time. The reason why we set up factories in China is to reduce labor costs. On the premise of ensuring quality, we can achieve the quality of similar European ovens at relatively low cost prices, so that dealers can better sell locally
  • Q Where is your factory? Can I visit it?

    A
    Our factory is located in Waigang, Jiading, Shanghai. You can visit it anytime
  • Q Are you a factory or a trading company?

    A
    We are a factory specializing in the production of ovens. It has been more than 30 years so far
  • Q does the lower drain only produce a small amount of water, because we can't drain water here. Can we just use something to clean it up every day?

    A
    Yes, you just need to use a sink and clean it up in time every day
  • Q does your company intend to give us a special discount on the sample list?

    A
    Please decide which type of product you need according to your needs, and then I can apply for a certain discount for you
  • Q Can I ask my friends in China to pay you?

    A
    When we transfer money from abroad to our account, we can enjoy the national export preferential policies. We also give this part of benefits to our customers. If we make payment from China, we will not enjoy export preferences and the product prices will also increase. Contact customer service for details.
  • Q Can you accept payment in Hong Kong dollars other than US dollars and euros?

    A
    tolerable.
  • Q Are you a foreign trade company selling products for others, or do you produce your own products for sale?

    A
    We have our own factory in Shanghai, specializing in the production of ovens. We also have research classrooms and bakeries of the same brand. Friends from all over the world are welcome to visit and exchange ideas.
  • Q We use different voltage, frequency and phase electricity. Can you produce according to our requirements?

    A
    We have a professional technical R & D team, which can customize products according to your requirements. As long as you communicate in advance, ensure that the voltage, frequency and phase current meet your requirements.
  • Q I really want to be your dealer. Are there any conditions for me to be your dealer?

    A
    We hope you are engaged in the field of oven baking, have the same corporate culture as us, take customers as the center, and maintain our brand reputation. We will sign a cooperation agreement with the dealer. The dealer can enjoy the dealer's price, but it also needs to have the task requirements of product sales. Contact customer service for details.
  • Q If I buy your product, what should I do if I have any questions about its installation and use?

    A
    We have a detailed product operation manual along with the equipment, and a detailed video of the installation and use steps, as well as real-time video guidance from professionals. It allows you to install and use it easily without worry.
  • Q What is your payment method? Can I pay the full amount after receiving the goods?

    A
    If the amount of your order does not exceed $5000, we hope you can pay in full before shipment. If more than 5000 US dollars, 30% of the deposit will start production, and 70% of the balance will be settled before delivery.
  • Q You always say that your products are of good quality, but how can you prove that your products are of good quality?

    A
    From the perspective of the origin of brand creation, President Han Xiangrong, who was still a baker, created a brand to create better equipment in the process of using the equipment himself.
     
    From the perspective of brand development and market, since the establishment of the brand in 1991, the sales volume in South Korea has been very good, rapidly occupying the South Korean market. In 2017, he came to China. In a few years, he also quickly opened up the Chinese market and became a leader in the industry.
     
    The brand also provides a 2-year worry free warranty. Please feel free to buy.
  • Q What accessories will you give away? Are the accessories free of charge during the warranty period?

    A
    Our products are of excellent quality, and the accessories are carefully selected from world-famous brands, with a low failure rate. We will give you another set of accessories along with the goods (different products have different accessories, please contact the customer service for details), so that you will have no worries about the future. Vulnerable parts (except glass and bulb) for non-human reasons within the warranty period can be provided free of charge.
  • Q How long is your warranty?

    A
    The warranty period of our products is 2 years. During the warranty period, non-human wearing parts (except glass and bulb) can be provided free of charge.
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    Bresso offers us Deck Ovens, Bakery Ovens, Combi Ovens, convection ovens, refrigerated proofers, Mixers Machine, Kneading Machine, HKDS Sheeter, and more. These versatile bakery equipment combinations help our bakers meet a variety of bakery production needs.

    We have 30+ years of manufacturing experience, both in terms of quality and quality control are in the leading position in the industry. Get a quote now.
 

 1. What is a Deck Oven?

     A deck oven is a type of bakery oven that features multiple baking chambers, or "decks," where products are placed directly on stone or           steel surfaces to achieve even heat distribution and excellent baking results.
 

 2. What are the advantages of using a Bakery Oven?

     Bakery ovens are designed to handle various baking needs, offering precise temperature control and consistent performance. They                 enable bakers to create a wide range of bread, pastries, and confectionery items efficiently.
 

 3. What sets a Combi Oven apart from other ovens?

    A Combi Oven combines the functionalities of a convection oven, steamer, and sometimes a grill in a single unit. It provides versatile                cooking options, making it ideal for roasting, steaming, baking, and more.
 

 4. How does a Convection Oven work?

     A Convection Oven uses a fan to circulate hot air throughout the oven cavity. This ensures even heat distribution, resulting in faster and           more uniform cooking or baking.
 

 5. Can a Deck Oven be used for baking various items?

     Yes, a Deck Oven is highly versatile and suitable for baking a wide range of products, including bread, pizzas, pastries, and more. Its               multiple decks allow simultaneous baking of different items at varying temperatures.
 

 6. What are the benefits of a Combi Oven in a commercial kitchen?

     A Combi Oven offers significant benefits for a commercial kitchen, such as faster cooking times, reduced energy consumption, precise             humidity control, and space-saving design due to its multifunctional capabilities.
 

 7. Are Convection Ovens energy-efficient?

     Yes, Convection Ovens are generally more energy-efficient than traditional ovens. The even heat distribution allows for shorter cooking             times, saving energy while maintaining consistent results.
 

8. What makes our Deck Ovens stand out from competitors?

    Our Deck Ovens are manufactured in-house, ensuring top-notch quality and reliability. They are designed with advanced features for                precise temperature control and optimal baking performance.
 

9. Can a Bakery Oven accommodate large-scale baking needs?

    Yes, Bakery Ovens are available in various sizes to accommodate different production volumes. They are designed to handle both small          batches and large-scale baking requirements efficiently.
 

10. How do I choose the right oven for my bakery or restaurant?

      When choosing an oven, consider your specific baking needs, available space, desired functionalities, and budget. Our expert team can          guide you through the selection process to find the perfect fit for your establishment.
* Always refer to the user manual or contact the manufacturer for specific questions and guidelines related to your refrigerated proofer model.
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OFFICE LINE

info@bresso1991.com

(+86)-13162864111
(+86)-21 69981991

Han Baking Machinery Technology ( Shanghai ) Co., Ltd.

No.258, Yinlong Rd, Jiading District, Shanghai, CHINA
Copyright  2023 BRESSO Co., Ltd.  | Technical Support : RongChuangCloud
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